Updated: January 1, 2021
Protecting your privacy is important
to 811spotter. This Privacy Statement explains how personal data is collected, used and disclosed in relation to websites, products and
services (“applications”) provided by 811spotter (“811spotter,” “we,” and
“our”) and that link to this Privacy Statement.
This Privacy Statement describes how
we process personal data for our own purposes. We also process personal data on
behalf of our enterprise customers subject to a written contract. We do not
control the data processing or protection practices of our enterprise
customers, which may differ from those set out in this Privacy Statement.
By using our applications, you are
accepting the practices described in our Privacy Policy. If you do not agree to
the terms of this Privacy Policy, please do not use our applications. We
reserve the right to modify or amend the terms of our Privacy Policy from time
to time. Your continued use of our applications following the posting of
changes to the Privacy Policy will mean you accept those changes. If we intend
to apply the modifications or amendments to this Privacy Policy retroactively
or to personal information already in our possession, we will provide you with
notice of the modifications or amendments.
“Personal data” is information that
identifies or can reasonably be linked directly or indirectly to an
identifiable person. For purposes of this Privacy Statement, “personal data”
and “personal information” have the same meaning and are used interchangeably.
What
information does 811spotter collect about you?
We obtain personal data in different
ways. Some personal data is collected directly from you. Other data is
automatically collected or generated about how, when
and why you interact with our applications, including data obtained through the
use of cookies and other tracking technologies. We also obtain certain data
about you from third parties.
Information you provide us:
We collect information directly from
you, such as when you sign up for an account or use an application, register a
product or service, sign up for our newsletter or for one of our events, when
you interact with one of our events, activities or with social media, or
otherwise contact us. The types of information we may collect from you include:
- Identifiers,
such as your name, telephone number, physical and email address, IP
address, username and account password
- Professional information, such as your occupation, industry, professional
licenses, work experience and employment history, and other qualifications
- Commercial information, such as details about your subscription plans, the
applications that you have purchased or expressed interest in, and events
you have attended
- Financial account information, such as payment information you provide when making a
purchase through the applications (a third party
processes these transfers on our behalf as described below)
- Education information,
such as your educational background
- Protected characteristics, such as your age (where applicable)
- Visual, audio and electronic
information, such as your picture or
signature, records of our interactions, such as correspondence, details of
complaints and their resolutions, service records, and your preferences,
including your preferred tools, experience, language and the frequency at
which you wish to receive marketing communications
When you make purchases through our
websites, we use payment processors and do not store credit card or other
financial information (other than confirmation that payment in a certain amount
has been made). We collect contact and account information from you that we
pass through to the payment processor to facilitate the transaction. For more
information you can contact our providers as set forth in their privacy
notices.
Information we obtain from your use
of our applications:
We automatically collect and
generate certain personal information about your use of our applications and
may associate that information with your account. The information we collect
includes:
- Identifiers,
such as unique device identifiers, IP addresses, cookie identifiers,
product IDs, information about product licenses, account usernames and
email addresses
- Internet or other electronic network activity
information, such as the website domain
visited, which activities and applications are used, how and for how long,
how the applications are accessed, posts, discussions
and other types of engagement with us, including on our blogs, discussion
forums or chat rooms, the use of any hyperlinks or downloadable content
available through the applications, and other metrics
- Geolocation information
- Electronic information, such as information about operating systems, device
types, information about browsers, information relating to automatic
updates and technical errors, information about your use of our
applications, including your preferred tools and experiences, and your
engagement with our activities.
- Commercial information, such as records about interest in our applications or
completed purchases
- Inferences
drawn from any of the personal and application usage information available
to us
We also use cookies (small text
files stored by your web browser when you use websites) and related
technologies, such as pixels and beacons (collectively “Cookies”), to collect
and store information when you use our applications. We use analytics programs
and tools including third-party analytics tools, such as Google Analytics, to
help us understand how, when and why you use our
applications.
Whether we collect data through the use of Cookies is up to you. You can change your
mind at any time by going into your Settings within the application or by
managing your Cookie preferences.
Social Networking Data: Our applications may include content, buttons, or other
tools that link to another company’s services and/or platform(s) (“Plugins”).
We collect information about your use of Plugins through our 811spotter
analytics programs as well as our and third-party analytics tools. If you use
an application that contains Plugins, information can be transferred directly
from your device to a third-party provider of services and/or platforms. We do
not control the data collected by Plugins. If you are logged in to a social
network, the social network may be able to link your use of our application to
their services and/or platform.
For example, if you interact with a
Plugin by clicking on "Like," "Follow," or
"Share," or by writing a comment, this information may automatically
appear in your profile on the relevant social network service or platform. Even
if you are not logged in, the Plugins may send your IP address to social
network services and/or platforms. Please note this when using our
applications.
When you connect to a social
networking service or platform on a device that is also used by others, these
other users may be able to see information that is stored or displayed in
connection with your profile on the social networking service page.
Information we collect from other
parties:
We receive and process information
from our affiliates and from third-party sources, such as employers, business
partners, business contact databases, enrichment services, third-party data
aggregators and social networking platforms (e.g., LinkedIn and Facebook). We
also receive information from publicly-available
sources and licensors. The categories of personal information we collect from
these sources include:
- Identifiers,
such as names, phone numbers, and email addresses
- Professional information, such as occupations, industries, professional
licenses, work experience and employment histories, and other
qualifications
- Education information,
such as your educational background
- Commercial information, such as events you have attended or activities you
have participated in
- Inferences,
such as regarding usage information and your preferences, behaviors, and
other attributes
In accordance with applicable law,
we may combine your personal data with information we collect from other
parties to help keep our databases current and accurate, and to provide you
with more relevant content, experiences, applications
and other offerings.
Employee
and Vendor data
We may collect certain personal information from you
during the course of our normal business operations if
you do business with us and/or are employed by us. For example, we may collect
certain personal information about you (such as, without limitation, name,
email address, date of birth, address, and phone number) either directly from
you or from your representative, or from third parties authorized by you.
How
does 811spotter use the information it collects about you?
We use your personal data mindfully,
and in useful ways, including:
- To validate your identity as necessary to perform our
contract with you
- To deliver you services, products, and support as necessary
to perform the contract governing your use of our applications or to
communicate with you
- To send you important information within the scope of
our contract with you
- To send you other information you requested, to the
extent necessary to perform our contract with you
- To send you suggestions, offers, promotions,
newsletters, surveys, or other information in furtherance of our
legitimate interests
- To anonymize, aggregate, or de-identify your personal
data so it can no longer identify you
- To understand the ways our applications are used and
the people using them in furtherance of our legitimate interests or, where
needed, with consent
- To improve our applications and your experience in
furtherance of our legitimate interests (or where needed, with consent),
including through the use of automated systems
that analyze data using machine learning and other analytic techniques
- To improve the security of and troubleshoot our
applications, as necessary to perform the contract governing your use of
our applications or to communicate with you
- To provide promotional offers, advertising
or other marketing content relevant to your interests in furtherance of
our legitimate interest or, where needed, with consent
- To detect, prevent, or otherwise address fraud and
software piracy (e.g., to confirm that software is genuine and properly
licensed) and to protect you, 811spotter, and third parties in furtherance
of our legitimate interests.
- To enforce the legal terms that govern our applications
- To comply with our legal obligations
- To protect the rights, safety
and property of 811spotter, you, or any third party
- For other purposes, for which we obtain your consent
(where we rely on your consent to process personal data, you may withdraw
your consent at any time by contacting us at the contact details below or
as otherwise indicated to you in writing)
Where we rely on our legitimate
interests to process your personal information, you may have the right to
object to that processing on the basis of
circumstances specific to you. For more information, see “What Rights and
Choices Do You Have?” below.
When we process personal data about
you to comply with legal requirements or to perform our obligations under a
contract with you or with our customer through whom you use our applications,
failure to provide such data may prevent or delay our fulfillment of these
obligations.
How
does 811spotter disclose your personal data?
We disclose the categories of
information described above to the following categories of persons:
- Our service providers,
including vendors, consultants, and other service providers who perform
services or functions on our behalf, for business purposes. For example,
our service providers include companies who support us with marketing,
sales, consulting, communications, software maintenance and support,
analytics, social media, market research, license compliance, security,
user verification, localization, and payment processing. Our service
providers process your information subject to contractual terms that restrict
their ability to use your information
- Social networking services and platforms through Plugins or when you use our applications to
connect with or share information publicly or with your contacts on such
services or platforms
- Persons to whom we are required by law to provide
information, such as pursuant to a
subpoena or a court order
- Law enforcement, legal counsel, or other reasonably
necessary when we have a good faith
belief that the disclosure is necessary to prevent or respond to fraud or
software piracy, defend ourselves against attacks, or protect the rights,
property, and safety of 811spotter, our customers, and the public
- Persons involved in the consideration, negotiation, completion
of a business transaction,
including the sale, merger, consolidation, acquisition, change in control,
transfer of substantial assets, bankruptcy, or reorganization, and any
subsequent integration
We may also disclose your personal
information to other parties when we have your consent to do so or when you
direct us to, for any purposes requested or permitted by you.
We may share aggregate, anonymous,
or de-identified demographic, statistical, and other information regarding use
of our applications with third parties for marketing and other purposes. Such
information will not specifically identify any particular
user.
How
does 811spotter protect your data?
We endeavor to maintain a
combination of reasonable and appropriate physical, administrative, and
technological controls to protect your data from unauthorized access or
malicious actions.
We endeavor to take reasonable steps
to limit the access employees, contractors, and agents of 811spotter have to
your personal data to those who need to know this data to perform their
assigned functions.
What Rights and Choices Do You Have?
You have the right to access,
update, delete, receive a copy of, or restrict our use of your personal data.
When we process personal data based on your consent, you have the right to
withdraw consent any time.
If for any reason you are concerned
that any information you provided to us is not correct and you wish to change
or delete it, you have the ability to review and
update your personal information to the extent we have it. If you would like to
do so, please contact us as set forth below or otherwise view and update your
information in your Account profile. You may also contact us to request access
to, transfer of, or erasure of your personal information to the extent we have
any. Specify the nature of your request and the information that is subject to
your request.
We reserve the right not to allow
access to your information or to limit your rights (e.g.
if such disclosure is prohibited by law or if the rights of another individual
might be violated). In some instances, this may mean that we are able to retain
your personal information even if you withdraw your consent or request transfer
or erasure. Please note that changes or access you request may not be effective
immediately. Please also note that despite any request for removal of or change
to personal information, we may need to retain certain information for
recordkeeping purposes and there may also be residual information that will
remain within our databases and other records, which will not be removed or
changed.
Certain jurisdictions grant
individuals additional rights with respect to their personal data. Depending on
where you live or applicable law, you may also have the right to:
- Object to our processing of your personal data
- Have us block or anonymize your personal data, as
appropriate
- Receive a copy of your personal data to transfer it to
a third party
- Opt-out of certain direct marketing communications
- Opt-out of certain disclosures of your personal information
to third parties
- Not be denied a good or service for exercising your
rights, though you may be provided a different level of service or charged
a different rate or price consistent with applicable law
- Lodge a complaint with the relevant data protection
authority in the jurisdiction in which you are located.
These rights may be limited in some
circumstances by local law. For example, even if you ask us to delete your
personal information, we may need to retain it to complete transactions you
have requested, to comply with our legal obligations, or for other limited
business purposes as required or permitted by law. To exercise applicable
rights, please contact us.
Where we process personal data on
behalf of our customers, we may refer the request to the relevant customer and
cooperate with their handling of the request, subject to any special
contractual arrangement with that customer.
What
are 811spotter’s storage and data retention practices?
We store your personal data and
content on our servers and the servers of our service providers. We will retain
your personal data for as long as necessary to provide you with the
applications you are using, for the establishment, exercise
or defense of legal claims, and as needed to comply with our legal obligations.
Data may persist in copies made for backup and business continuity purposes for
additional time.
What are 811spotter’s
marketing and advertising practices?
We use analytical tools and also may work with one or more advertising networks (our
“Ad Partners”) that use Cookies or other technologies to collect information
about application visitors, to serve ads, and to help us track results of
advertising and marketing campaigns. Through these means, we and/or our Ad
Partners may be able to collect information from application visitors,
including websites visited, how, when and why
applications are used, marketing preferences, IP addresses, device IDs, and
information about browsers. This information is used to display personalized
advertising in applications and websites, to calculate and control the number
of unique and repeat views of a given ad, to deliver ads that relate to a
visitor’s interests, and to measure the effectiveness of ad campaigns. We
process your personal data for the above activities in furtherance of our
legitimate interests or, where required, with your consent.
As described above, you can also
change your Cookie preferences for our website. Please keep in mind that you
may also need to clear your Cookies on each browser on each device, in order to reset these settings.
811spotter currently does not
respond to “do not track” signals.
How
does 811spotter protect children and student data?
At 811spotter, we care deeply about
children’s privacy and protecting their data.
Our applications are made for the general public and are designed for adult users. Unless
stated otherwise for a particular Service, children are not allowed to use the
Services, and we do not collect Personal data from them. We define “children”
as anyone under 18 years old. If a
parent has any further questions or concerns about his or her child's use of
the Services, we encourage the parent to contact us via the contact information
below. We do not knowingly collect personal data from children in connection
with applications made for the general public.
Is
The Personal Data You Give Us Ever Displayed Publicly?
As always, we urge you to be mindful
when deciding to disclose personal data, including on our applications. Our
applications may allow you to post content, including comments and “likes,”
that can be visible to the public.
In some cases, you can limit who can
view or access the information and content you post. In other cases, the
information and content might be available to registered members of the
application, or even to the general public. Your name,
user name, profile image, or email address
(particularly if this is your user name) may be posted along with any message
or other content you post through some of our applications and websites.
If you are posting information you do not want to be disclosed publicly, make
sure you are using an application that allows you to control who sees information
you have posted.
Will
this Privacy Statement change?
We may change this Privacy Statement
to reflect changes in the law, our data handling practices, or the features of
our business. The updated Privacy Statement will be available on our website.
We will show the date the Privacy Statement was last updated to help you know
when we change it. If we make material changes to our Privacy Statement, we
will endeavor to provide you with notice before such changes take effect, such
as through prominent notice on our website or services or by email.
How
to contact us?
If you want to contact us, please
use the following contact information. When you do so, please tell us the name
of the application about which you are contacting us:
By email at: privacy.questions@811spotter.com
By postal mail to:
Privacy Questions
811spotter, Inc.
2728 13th Street
Sacramento, CA 95818